Life of ZEINC

Tuesday, April 19, 2005

setup

so now we are setting a client up with the online package. this is still a fairly time consuming process where we have to go and set things up by hand. it's funny, that my partner and I talked about charging for setup, but then remembered all the times we hated it when some company is charging us $30-$50-$75 or even $99 bucks for some stupid setup and administration fee. I still think that large companies should not do that.

but, for small companies, the truth is, we need to charge the admin and setup fee. Otherwise we definitely lose money on it. It's hard though. For example we are not charging this client, since we are talking about a long term (2 year) relationship.

but in general, if a small company wants a setup fee, they typically need to do so.

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