Ultimate Wifi Packages

ZEINC58 announces the Ultimate Wireless Package offerings.

These are packages that represent the ultimate - full service - package that can be purchased by mere mortals such as yourself. They contain everything you'd want from a solution that represents the embodiment of wireless freedom and will not (necessarily) break the bank.

They will break your piggy-bank if you want things such as diamond encrusted logos such as "ZEINC 58 Rocks my world" as opposed to the normal stickers we provide. Ok, kidding, we don't have such stickers. We checked with our mothers and they say the stickers are tacky. Ouch.

Our SHRi packages are included in each one of the ultimate offerings.
The Ultimate Full service packages will be available as follows:

Home/SOHO Edition
Business Edition
Entertainment Edition



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Wireless specials

New wireless networking bundles available. Best thing about it? The Z58 SHRi - ZEINC58 Security Hardened Router installs. Read all about it.... and then contact us for pricing @ www.zeinc.ca

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Outsourcing market is growing

Interesting tidbit of info: CGI Group Inc. could double in size in the next 3-5 years. Read Full Globe and Mail Article here...

The outsourcing market is poised for significant growth, Roach said, pointing to market research from International Data Corp.

I recommend reading the Yahoo coverage. Yahoo does a more thorough job at explaining the comment above, Read Yahoo article here...

In a nutshell, they estimate that the *untapped* outsourcing market in Canada only was $60 billion for IT in 2004. If only 10% of that would be available, it makes it a $6 billion dollar market (again... in Canada only). In the US, the number is $682 billion, so that makes it a possible market of $68.2 billion dollar market. Mind blowing...

The virtual visit - or the benefits of your online access logs

So, you are a small business, with a web site that has more than one page. Great. Now, for those of you who don't know, web sites will automatically give you some insights on your visitors. It's a little bit like owning a retail store, and looking at the people who stroll in through the doors. Some get out immediately, some linger a moment, some ask 1-2 questions, and then some will take their time, look at everything carefully, and even make a purchase.

Same thing with web stats/logs. If your web hosting provider is not giving you access to your web stats/logs, then you should ask for access to them. If they can't do it, then never fear, there are options - and even FREE options - on the web that can take care of that.

Next to our Better IT series, we will have a shorter one running in parallel, which will talk about how to use your web stats to gain a business advantage and some insight into the needs and wants of your clients.

For example, one thing that we love at ZEINC58 is the ability to see the path a visitor took while going through our web site. A visitor's path gives you an insight wrt/ what people click on first. What catches their eye. Where do they spend most of the time. How do they find their way through the site.

Another one is the stats on what provinces/states people come from, returning visitors, and (very useful) the keywords they used on a search engine that took them to your site.

Look for this new article series starting this coming Sunday (May 15th). As usual, our Better IT will be available as well.

The Article . IT Outsourcing . Better IT . Pricing

As promised, here's the first in a series of short articles discussing the IT service industry, what to expect and the questions you should ask as a consumer before buying IT services or products.

This articles covers the need to disclose pricing in order to attract users. While it's typically desired to get a prospective client call or contact you directly, commodity markets work mostly on price. The ongoing offshoring problem is putting the focus very squarely on the reality of our IT industry: we are becoming a commodity market. And commodity markets are driven greately by price.

[ Read More... ]

Free Computer Helpdesk Support Trial

That's us. We ofer Free 30 day trial of our IT Support/Helpdesk Online Package. Interested? Check out what we support - most office productivity tools - and/or if you could use some help with any of those applications, then sign up online.

Check us out. We're good. No really. We are. Our moms said so.

Windows 2000 Support Ends

Microsoft announced today that they will end support for Windows 2000 as of June 30th, 2005. Read the whole article here.

Microsoft Blogs

I'm sure many of you knew this already, but for those of you who did not:

Microsoft keeps an official blog space at http://blogs.msdn.com/

It is refreshing to see some of the real people behind Microsoft.

--k

Supporting software when hardware breaks

Last Friday I was onsite doing training for a new client. I was suprised how many times I had to explain the difference between software errors and hardware errors. Now, granted, it's such a gray area, it's not even funny.

I have read many times the poor way consumers get treated by companies that sell computers, and it does not matter whether they bundle the OS with the system or not. People will still call the hardware company if their OS fails.

Imagine this scenario: A consumer's mouse is broken, so he thinks: "Oh, my mouse is not working, so it must be a hardware problem. Let me call Logitech, since they made the mouse". Then they call Logitech, and I bet you that the Logitech support will make it to be a USB port problem, and the consumer should call the computer manufacturer. And the computer manufacturer will tell the consumer that it's probably a driver error, which is a software problem, so the consumer should call

a) Logitech, if they installed the Logitech drivers
or
b) Microsoft, if they got a Windows OS, and let Windows pick a generic driver.

However, Microsoft will tell the consumer that they must pay $39.99 US before a tech person will even listen to the problem. And then we wonder that by the time the poor consumer gets to talk to a live human being, they are ready to yell and scream bloody murder.


*begin shameless plug*
Contact us, ZEINC58, and despite the fact that "we did not build it", we can probably help you. We offer a free trial for the online package. No waiting in queue on the phone, we contact you when we deal with your issue.
*end shameless plug*